Terms of service
Terms of Service
1. Overview
Welcome to The Friendly Fat Company (“we”, “us”, “our”). We operate this website and online store, including all related content, features, products, and services (the “Services”), to provide you with a smooth and enjoyable shopping experience.
By using our Services, you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, you should not use the Services.
2. Accounts and Access
When you shop with us, we may ask you to provide accurate and up-to-date information, such as your email address, billing details, and shipping information. You are responsible for keeping your login details secure and for all activity under your account. Accounts may not be transferred or sold.
3. Our Products
We do our best to present our products accurately, but colors and appearance may vary depending on your device and settings. Product descriptions may change without notice, and we may discontinue items or limit quantities at our discretion.
4. Orders
Placing an order does not guarantee acceptance. We reserve the right to accept or decline any order. An order is confirmed once payment is processed and you receive our confirmation.
All purchases are subject to our Refund & Returns Policy. Products are for personal use only and may not be resold without our written permission.
5. Prices and Payment
Prices may change without notice. The price at checkout is the price you will be charged, excluding any taxes, shipping, customs, or import fees unless stated otherwise.
You are responsible for ensuring your payment details are correct and that you are authorized to use the chosen payment method.
6. Shipping and Delivery
We typically dispatch in-stock orders within 1–2 business days. Delivery times are estimates only and may be affected by carriers, customs, or events beyond our control. Once an order is handed to the carrier, title and risk pass to you. Any delivery delays or claims must be addressed with the carrier directly.
7. Intellectual Property
All content on our Services – including text, images, graphics, trademarks, and design – belongs to The Friendly Company or our licensors and is protected by applicable intellectual property laws.
You may not copy, distribute, or use any materials without our prior written consent.
8. Relationship with Shopify
Our store is powered by Shopify, but all purchases are made directly with The Friendly Fat Company. Shopify is not a party to any sale and has no responsibility for our products, services, or any transactions you make with us.
9. Feedback and Reviews
By submitting feedback, reviews, or suggestions, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display your content in any format for any purpose related to our Services. You confirm you have the right to share it and that it does not violate any law or third-party rights.
10. Limitation of Liability
While we aim to provide accurate information, we cannot guarantee it will always be error-free. Your use of the Services is at your own risk.
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages, including lost profits, data, or opportunities.
11. Permitted Use
You may only use the Services for lawful purposes. Any misuse – including fraudulent activity, harassment, or unauthorized access – may result in suspension or termination of your account.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of Sweden. Any disputes will be handled by Swedish courts, with Stockholm District Court as the first instance.
13. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated date. Continued use of the Services means you accept the updated Terms.
14. Contact Information
For questions about these Terms, contact us at:
The Friendly Company
hello@friendlyfat.com
Förmansvägen 40, 117 59 Stockholm, Sweden
Org number: 559158-8719